Big brands make undertakings after data losses - February 2008February 2008
Skipton Building Society and Marks & Spencer have both felt the wrath of the ICO in recent weeks after losing personal data held on laptops stolen from staff and agents. However, the undertakings they have been required to give regarding future security and encryption pale into insignificance alongside the fine levied on Norwich Union Life in December 2007. The company was fined £1.26m for not having sufficient “technical and organisational” controls in place to protect customer information. The breach led to identity fraud believed to have cost £3.3m.
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